Delivery & Support

Shipping & Returns

Every Wag Dock is individually inspected, quality-checked, carefully packed, and shipped directly to your door.

Free UK Shipping No hidden delivery cost at checkout.
7–12 Day Delivery Typical order-to-door timeframe.
90-Day Money-Back Try The Wag Dock with confidence.

Order processing

Before dispatch, every Wag Dock is inspected and quality-checked to make sure it meets our standards for comfort, durability, and finish.

UK delivery

Once approved, your Wag Dock is carefully packed and shipped directly to your door. UK delivery typically takes 7–12 days.

Tracking

Once your order has been dispatched, you’ll receive a shipping confirmation email with your tracking details.

Returns & 90-Day Money-Back Guarantee

We want you and your dog to feel confident with The Wag Dock. If it isn’t right for you, contact us within 90 days and we’ll help with the next steps.

To help us process your return smoothly, please keep your order details and contact us before sending anything back.

Need help? If your tracking email hasn’t arrived, check your junk or spam folder first, then contact us through the contact page and we’ll help locate your order.

Ready for safer journeys?

Free UK shipping, lifetime warranty, and 90-day money-back guarantee included.

Shop The Wag Dock →